Introduction:
Your AI healthcare advisor is here to assist your daily operations. It offers seamless and interactive communication with your patients simplifying appointment booking and supporting internal medical staff. Whether you are running a healthcare facility, or have a pharmacy, your AI healthcare advisor is designed to provide reliable and responsive support to your patients 24/7 without overwhelming the front desk from day to day operations.
Key features:
- Appointment scheduling: Your AI healthcare advisor can schedule appointments for patients by looking for the available time slots.
- Prescription requests: Whether you are a pharmacy owner or a healthcare provider, your patient can request or order prescription refills using the AI assistant.
- Telehealth session assistance: This AI chatbot can help the patients with the portal that your facility uses for Telehealth sessions. It can help with the login method, how to use or access the portal, how to turn the camera/mic on, etc.
- Insurance verification: You can train your chatbot and let it know the insurances that your facility accepts. Also, give alternative options to the patients in case the insurance they use is out of network with your facility or your providers.
- Answers to FAQ’s: Your AI chatbot advisor can actively answer the frequently asked questions by patients such as operation hours, locations, in-house doctors, insurances accepted at facility, etc.
- Escalation to front desk: This chatbot can be trained in a way that it can escalate the customers to emergency contact numbers in case of certain emergencies configured in the system.
